Last Updated: December 1, 2024

At Holy Cow, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our platform and services. By using Holy Cow, you agree to the practices described in this policy.

When you use our services, we collect personal information like your name, email address, phone number, and billing details to process your bookings. This information ensures we can provide personalized and seamless services, including tailoring pujas to your specific needs. Additionally, we may gather non-personal information, such as device details and browsing patterns, to improve our website's functionality. Cookies and similar technologies help us remember your preferences and deliver an optimized experience.

Your information is primarily used to process bookings, provide customer support, and customize your interactions with Holy Cow. It also allows us to enhance our platform and ensure smooth communication about your services. We may share your details with trusted partners, such as vetted pundits performing your puja, or if required by legal obligations. In the unlikely event of a business transfer, such as a merger or acquisition, your information may be securely transferred. Importantly, we do not sell your personal data to third parties for marketing purposes.

Cookies play a role in personalizing your experience, analyzing traffic, and delivering targeted content. While you can manage cookie preferences through your browser settings, disabling them might impact certain features of the platform. We also prioritize data security, employing robust measures to protect your information from unauthorized access or misuse. However, no online system can be entirely secure, so we encourage you to safeguard your login credentials.

We retain your information only for as long as necessary to provide our services, comply with legal requirements, and address disputes. Once it is no longer needed, your data is either securely deleted or anonymized. Depending on your location, you may have rights to access, update, delete, or restrict the processing of your data. You can also opt out of marketing communications or request a portable copy of your information by contacting us at bookings@theholycow.co.

Holy Cow’s services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child’s information has been provided to us, please reach out so we can take steps to remove it. Additionally, for users accessing Holy Cow from outside the U.S., your data will be processed in accordance with U.S. laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Significant updates will be communicated on our website or via email. By continuing to use our services after such updates, you agree to the revised policy.

For any questions or concerns regarding this Privacy Policy, please reach out to us at bookings@theholycow.co. Thank you for trusting Holy Cow to bring the sacred into your modern life.